Winklix LLC
Description
winklix is software development company servicing startups, SMBs & Fortune 500 firms worldwide with specialized technology solutions. Winklix has designed , developed and integrated many solutuion such as SalesForce , SAP , mobile app development , custom software development , ERP/CRM development and more
Service Focus
Industry Focus
- Virtual Events & Conferences - 17%
- Marketing / Branded Games - 9%
- Indie - 14%
- Sports & Fitness - 11%
- Real Estate / AR Visualization - 4%
- Kids & Family Entertainment - 9%
- Military / Defense Simulation - 19%
- Automotive / Vehicle Simulation - 16%
- Gamification Platforms - 1%
Client Focus
Portfolios: 0
Executive Interview of Winklix LLC
Please introduce your company and give a brief about your role within the organization.
GameFirms is a prominent software development firm dedicated to simplifying IT solutions by delivering top-tier services to clients across the globe. My role encompasses overseeing all facets of the company, from managing sales to personnel. My principal focus remains on sales and building strong client relationships.
What is the story behind starting this company?
My goal is to provide equitable solutions for both startups and Fortune 500 companies. My fascination with computers and their solutions has been a lifelong passion that motivated me to establish a consultancy in IT.
What are your company’s business model–in-house team or third party vendors/ outsourcing?
Our operations are exclusively managed by an in-house team, with no reliance on third-party vendors for outsourcing.
How does your company differentiate itself from the competition?
We stand out by offering specialized consultation services for platforms such as Odoo, Sugar CRM, Salesforce, and SAP, which uniquely positions us in the market.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We specialize in serving the healthcare, retail, FMCG, manufacturing, and entertainment industries. Approximately 49% of our business is derived from repeat clients, a testament to the trust they place in us.
Please share some of the services that you offer for which clients approach you the most for?
Our most sought-after services include Mobile App Development, Odoo Customization, SAP HANA Consultancy, Salesforce Sales Cloud, Service Cloud, Custom Software Development, and Software Testing.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Customer satisfaction is our paramount priority; it is essential for our existence. We adhere to the highest standards to meet their needs by assigning a Single Point of Contact Project Manager and employing agile methodologies to ensure consistent updates through weekly calls.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide tiered support (L1, L2, L3) alongside 24/7 ticket-based assistance, ensuring availability across all time zones.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Our primary payment structure is based on hourly rates, with billing on a weekly or monthly basis. Additionally, fixed cost arrangements or milestone payments are established depending on individual client requirements, typically favoring fixed costs for smaller projects and milestone payments for larger initiatives involving multiple phases.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
The minimum project budget we accept is $10,000.
What is the price range (min and max) of the projects that you catered to in 2021?
In 2021, our projects ranged from a minimum of $10,000 to a maximum of $1,000,000.
Where do you see your company in the next 10 years?
I envision our company evolving into a prominent player, akin to other major firms in the industry. While the journey is challenging, I am committed to striving for this goal.
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